Mobile app and Location Services
To use our app, 'Location Services' must be enabled on your device.
These websites contain instructions on how to do that:
- iOS: Apple's website
- Android: Google's website
Disclaimer
We provide links to third-party websites and products as a courtesy to our players. The Stars Group neither endorses nor assumes responsibility for the use of these products or websites, which are independent of The Stars Group. Please be aware that any information or products mentioned should be used or referenced at your own risk and discretion.
Did you find this article useful?
Related Articles
- Software update freezes on Windows
- Error message: "You are already logged-in from another computer...."
- Geolocation issues - Wi-Fi Troubleshooting
- Sending us our software's log files
- Where can I find tournament tickets, tournaments, registered tournaments, another player, or a Team PokerStars player
- A clean reinstall of our iOS app (deleting all data including app cache)
- Android app issues - Reinstall after clearing data
- Desktop: Lobby issues - Clearing the application and lobby cache
- Taking a screenshot of an error or malfunction affecting our software
- Satellite tournaments: information and explanation