PIN: Explanation

A PIN is a four to six-digit number that can be generated by our system (available on the website only), in addition to your password. Once a PIN is set for your account, you'll be required to enter your PIN on an on-screen keypad every time you log in.

Each time you try to log in to your account, the numbers will change position. That will stop most keyloggers from recording what buttons you select and help to protect the security of your account.

The use of the PIN also enhances your account security by providing an additional validation number, which would prevent you from being exposed to certain types of "phishing" and "social engineering" scams.

You can enable the PIN by logging in to your account and selecting:

Website
  1. Account
  2. Settings
  3. PIN
  4. Enable PIN
Desktop
  1. Settings
  2. Account Details
  3. PIN
  4. Enable PIN
Mobile

Tap on the menu (Android) or More (iOS) and select:

  1. Settings & Tools
  2. Login Security Settings
  3. PIN
  4. Enable PIN

If you're using the Next Gen app:

  1. Account
  2. Login & Security
  3. Pin
  4. Enable PIN

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