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      HomeMy Rewards

      How to use StarsCoin in the Rewards Store

      Once you have plenty of StarsCoin accumulated, exchange them for great PokerStars products in the Rewards Store.

      How do I exchange my StarsCoin for items in the Rewards Store?

      Ordering via desktop software

       

      We recommend using the desktop software to see the full list of available items in your region.

      To find the Rewards Store, log in to your account and go to the 'My Rewards' section. Once you're there:

      1. Scroll through our products. When you've found the one you like, select 'Get This Item'.
      2. In the next window, enter the quantity, coupon code (if you received one), or any other details. Tick the box 'This address is correct'.
        If you want your item sent to a different address (but in the same country), select 'Use Different Address'.
      3. Choose 'Next' and then agree with the statement about duties and taxes.
      4. In the next screen, you'll find your order details. If everything is correct, select 'Confirm' or select 'Back' to change or modify your order. You'll receive a confirmation email with your information.

       

      Ordering via our mobile app

       

      To find the Rewards Store using our mobile app, select:

      • My Rewards → Rewards Store

      If you can't find the product you're looking for, get in touch with us or use the desktop software. Some items aren't available in the mobile app.

      Once you've found something you like, simply follow the on-screen instructions.

       

      Ordering via our website

       

      If you're browsing our website, press the button below to access the Rewards Store directly:


      Cashier

       

      To see products you can get with cash, visit the PokerStars Store (where available).

      How can I cancel or change my request?

      You can't cancel or change your order from our mobile app or website.

      If you've changed your mind or made a mistake, head to the Rewards Store on our desktop software and do this:

      • Check if the status of your order is still set as 'New'. If it is, you still have time to cancel or change it. If it isn't, you can't cancel or change your order anymore.
      • To change or cancel your request, select 'Redemption History' → 'Cancel Redemption'.

      How do I earn StarsCoin?

      You earn StarsCoin when you unlock Chests by playing real money games.

      For more information on StarsCoin, visit our website.

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